Reget Prices

The Reget Prices option in the Orders menu is used to update your customer orders with the latest pricing and rebates. For example, you may need to use Reget Prices if:

• You have imported standard orders in advance - perhaps because you create Depot Orders for several days in advance. When these orders were imported, the pricing/rebate used when creating the customer orders was the price/rebate available at the time of importing, but there has since been an update.
• You have added a price or rebate change to multiple products, created your orders, and then realised you forgot to change the price/rebate in one of your products.

If you make any change to pricing or rebates after customer orders are created, the changes may need to be applied to existing customer orders. The following are examples of when Reget Prices can be used to update the prices and/or rebates in customer orders to match new pricing:

Example 1:

You have imported your standard orders for the current week, but you have since had to make a price change to one of your products. When you view that product in your customer orders, the old price is being used.

Example 2:

You have imported your standard orders for the current week, but you have since made a change to the price of a product by adding an Adjustment to pricing in the customer's Standard Orders. When you view that product in your customer orders, the old price is being used.

Example 3:

You have imported your standard orders for the current week, but you have since changed the rebate on one or more products. When you view that product in your customer orders, the old rebate is being used.

Reget Prices

To update the prices and/or rebates for existing orders after a price or rebate update:

• Select Reget Prices from the Orders menu
• Select the orders which will have prices and/or rebates updated:
  • Deliveries From and Deliveries To: The range of delivery dates for which customer orders will be updated
    • Deliveries From is the starting delivery date from which the updated pricing/rebates will be applied to customer orders
    • Deliveries To is the last delivery date for which orders will be updated
      • If you have imported orders ahead of time, ensure you select the entire date range for which you need to reget prices
  • Customer Rounds: To restrict updating to only some rounds, select one or more rounds here
    • Leave blank to include all Rounds when updating
    • To remove a Round from the criteria, click the x to the right of the Round name
  • Customer Groups: To restrict updating to only some groups, select one or more Groups from the drop-down list
    • Leave blank to include all Groups when updating
    • To remove a Group from the criteria, click the x to the right of the Group name
  • Customer From and Customer To: If required, you can restrict updating to a range of customer codes
    • Leave blank to include all customer codes
  • Customer Type: Select whether to reget prices for
    • Vendor Customers (your own Trade customers), or
    • Supplier Customers (Central Billing and Fee for Service customers)
  • Reget Prices: Tick this option to update prices for the selected customer orders
    • For Supplier Customers, the option to Reget Prices is not available, as invoicing is done by the supplier
  • Reget Rebate: Tick this option to update rebates for the selected customer orders
  • Reget Prices on Docket Printed Orders: By default the price will not be updated on Order that have a current Docket. If you do want to update the price on these Orders, check this option.
    • If you display prices on your Dockets, you may need to reprint them as prices may have been updated.
• Click Reget Prices 
• Click OK to confirm the update